Privacy Policy
Last Updated:
Welcome to Gray's Landscaping and Snow Removal. Our commitment to protecting your privacy is paramount. This Privacy Policy outlines our practices regarding the collection, use, protection, and sharing of information from our website users, in alignment with the Personal Information and Electronic Documents Act (PIPEDA) and other relevant privacy laws. Our website employs advanced technologies and best practices to ensure your data is secure and your experience seamless.
Collection and Use of Personal Information
We collect personal details such as names, email addresses, and phone numbers mainly through our contact form, direct email communications, or other interactions where you voluntarily provide such data. By offering this information, you're consenting to its collection and use as per our policy.
Non-Personal Information
We also gather anonymized data, including browser types, operating systems, and website usage patterns, to enhance our website and better understand user preferences.
SSL Certificates and Data Encryption
To safeguard your personal information during transmission, our website utilizes SSL (Secure Socket Layer) certificates, ensuring all data between our servers and your browser is encrypted.
Cookies and Tracking Technologies
Our site uses cookies essential for website operations, respecting your privacy while complying with legal standards. You have control over your cookie preferences through your browser settings.
Third-Party Service Providers and Partners
Gray's Landscaping and Snow Removal carefully selects third-party providers that align with our commitment to privacy. We specifically utilize Fathom Analytics, a privacy-focused analytics tool that complies with GDPR and prioritizes user privacy, offering insights without compromising anonymity. This tool allows us to understand site usage and improve user experience while ensuring your privacy is respected. Our third-party partners are contractually required to adhere to our privacy standards, using data only for intended purposes and maintaining its security.
Data Sharing and Disclosure
We do not sell or rent personal information. Disclosure is limited to legal obligations, business transfers, or with your clear consent. Aggregated, non-personal data may be shared for service improvement purposes.
Data Retention and Security
Personal data is retained as necessary for the outlined purposes or as legally required. We implement advanced security measures to protect against unauthorized access and breaches, though no platform can ensure complete security.
International Data Transfers and Compliance
For international data transfers, we ensure compliance with applicable laws, offering a protection level comparable to Canadian standards.
Rights and Access to Your Information
You have rights to access, correct, or delete your personal data with us. Furthermore, you can inquire about our data use and sharing practices or opt-out of specific uses. For such requests, please contact us directly.
Children's Online Privacy
We do not intentionally collect data from children under 13. If aware of such collection, we will take steps to delete the information.
Data Breach Response Protocol
In the event of a data breach, we commit to promptly notifying affected parties and taking appropriate actions to mitigate any impact.
Regular Review and Updates
Our Privacy Policy is regularly reviewed and updated to stay compliant with changing laws and best practices. Significant changes will be communicated via our website.
Contact Information
For any questions or concerns regarding our Privacy Policy or your personal data, please reach out to us at (647)-223-4403 or via email at info@graysls.ca.